Return & Refund Policy

Thank you for shopping in the M2 Shop.
If you are not entirely satisfied with your purchase, we’re here to help.

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Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card.

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

 

Returns

You have 30 days to return an item from the date you received it to be eligible for a return. Your item must be unused and in the same condition that you received it. It must be in the original packaging.

 

Shipping

Free shipping included in all Subscriptions only apply to New Zealand addresses.

When returning an item, you will be responsible for paying for your own shipping costs.

Shipping costs are nonrefundable.

 

Contact Us

If you have any questions on how to return your item to us, contact us.